A Beginning Advantage

Call Toll Free 1.877.481.1122

PO Box 1000 • Siloam Springs, AR 72761

A Beginning Advantage Return Policy

Books in new, salable condition* may be returned within 60 days of purchase, with prior approval. Books that have been discounted, offered as promotional, or on a special sale, are nonrefundable.

Shipping and handling charges are nonrefundable and are the responsibility of the sender when returning product. Only when the product is received and reviewed, a refund or credit, minus a 10% restocking fee, will be applied to the account. Shrink-wrapped items that have been unwrapped are not eligible to be returned.

To be eligible for a refund, products must be returned within 30 days and meet the return criteria. Any product returned between 30 and 60 days will be eligible for credit only, as long as they meet the return criteria.

It is suggested that returns be shipped via an insured and traceable carrier, such as FedEx or UPS. Damaged or poorly packed packages may be refused at time of delivery.

Defective or damaged products should be reported and returned within 10 days for free replacement. Defective or damaged replacement is limited to identical items only. If an identical item is not available, the current comparable product will be offered or substituted.

To receive return authorization, please call customer service at 877-481-1122.

*New salable condition means/includes, but is not limited to:

Please take the time to pack properly, thus giving you the maximum chance for a full credit or refund, less the 10% restock fee. And, remember the three important steps in successful book shipment…keep it clean, dry and immobilized.